# About North Carolina Water Damage

> What North Carolina Water Damage is and how its contractor referrals work.

URL: https://northcarolinawaterdamage.us/about/

North Carolina Water Damage is a statewide referral service that connects North Carolina homeowners, landlords, and property managers with participating independent water damage restoration companies. It is not a restoration contractor.

## What it does

- Publishes sourced information about water damage, restoration costs, and insurance in North Carolina.
- Provides a phone number ((980) 217-5532). Calls are routed to a participating independent restoration company serving the caller's area, if one is available.

## What it doesn't do

- Employ technicians, own equipment, or perform, inspect, or price restoration work.
- Guarantee availability in every location or at every hour.
- Vouch for a specific company's license, insurance, or workmanship.

## How referrals work

1. The caller describes the property location and what happened.
2. The call is routed to a participating independent restoration company covering that area, when available.
3. That company inspects, estimates, and performs any agreed work under its own name, license, and insurance. There is no obligation to hire it, and callers are not charged for the referral.

Referral disclosure: North Carolina Water Damage is a referral service. We connect callers with participating independent restoration companies; we do not perform restoration work ourselves. Phone: (980) 217-5532.